Shipping policy
📦 Shipping Policy – Fairy Hair®
At Fairy Hair® we’re committed to delivering a magical experience — from the moment you place your order to the moment it lands at your door.
🌍 Shipping Locations
We currently ship to:
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United States (All 50 states + territories)
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Canada
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United Kingdom
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Australia
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Select international destinations (viewable at checkout)
If your location is not listed at checkout, feel free to contact us at admin@fairyhair.com and we’ll try to accommodate.
🚚 Processing Times
Orders are processed Monday through Friday, excluding holidays.
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Processing Time: 1–3 business days
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Custom items may take up to 10 business days
Once shipped, you will receive a confirmation email with tracking information.
✨ Estimated Delivery Times
| Region | Delivery Time |
|---|---|
| USA (Standard) | 1–7 business days |
| USA (Expedited) | 2–3 business days |
| Canada | 7–12 business days |
| UK & Australia | 7–14 business days |
| Other Intl. | 10–21 business days |
Please note: These are estimated delivery times. Delays may occur due to customs, weather, or carrier issues beyond our control.
📦 Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
- Expedited and international shipping rates are displayed at checkout
🌈 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. You can also log into your account to view order status.
📬 Lost, Stolen, or Damaged Packages
Fairy Hair® is not responsible for lost or stolen packages confirmed as delivered by the carrier. Please ensure your shipping address is correct. If a package is delayed or damaged, contact us and we’ll do our best to assist.
❓ Questions?
We’re happy to help! Contact us at admin@fairyhair.com for any shipping inquiries.